Cost Savings and Improved Customer Service

This is a good article written by Credit Today that summarizes the benefits of having a well thought out billing process.  The article has many interesting statistics on DSO, billing costs, and managing customer billing issues.

The importance of electronic billing is also discussed.  The report highlights the role eBilling plays within a company beyond cost reductions.  Electronic billing also helps companies get paid faster and satisfies a set of customers that are looking for easier ways to manage and pay their bills.

Lastly, the article goes into the role third party billing companies can play and what kind of expectations a company should have when choosing a vendor.

Here is a link to the article:  http://www.credittoday.net/public/1962.cfm?sd=42