Billing Strategy

The Billtrust blog post by Flint Lane on Making the Move to Electronic Billing does a good job of describing what’s involved in a billing strategy and important considerations in selecting an billing services vendor.  Mr. Lane believes a billing strategy should consist of a comprehensive set of solutions that allow a company to distribute bills and accept payments electronically, along with a comprehensive plan to how to migrate customers to electronic billing.  He makes important points related to economic and marketing considerations which distinguish a solid billing outsourcing provider from standard software vendors and mail-order houses which provide billing solutions.